We understand that sometimes you may need to return or exchange an item. We strive to make the return and exchange process easy for you.
Due to the perishable nature of our products (mangoes), we are unable to accept returns for a full refund. However, we understand that there may be circumstances where you are not satisfied with your order. In such cases, we may offer a replacement or store credit, subject to the following conditions:
We are currently unable to offer exchanges for different varieties or types of mangoes.
To return damaged or spoiled mangoes or request a replacement for incorrect items, please contact us within 24 hours of receiving your order by email at mail2yellowmango@gmail.com or by phone at +919113946041. Please include your order number, a description of the issue, and any relevant photos.
The following items are non-returnable and non-exchangeable:
If a replacement is not available or you do not wish for a replacement, we will issue you store credit for the full amount of the damaged or spoiled mangoes. Store credit can be used towards future purchases on our website.
You will be responsible for the shipping costs of returning any damaged or spoiled mangoes. We will cover the shipping costs of sending you replacement items for incorrect orders.
All returns and requests for replacements must be made within 24 hours of receiving your order..
If you have any questions about our return and exchange policy, please contact us by email at mail2yellowmango@gmail.com or by phone at +919113946041.